Frequently Asked Questions

Frequently Asked Questions

This page covers the information answering the most frequently asked questions. We hope that it will help to answer any questions which you may have!

Customers have expressed great confidence in our procedures. We have taken every precaution that we have deemed possible to maintain the safety and wellbeing of both visitors and staff.  For the confidence of our guests we shall continue to supply hand sanitiser in our communal areas and encourage guests to maintain social distancing and to wear a face covering when inside communal areas. 

We accept outfits up to 8.6 metres in length.  When booking we will ask for the length of your unit in order to ensure that we allocate a suitable pitch for you to enjoy.

Arrivals are from 2pm and we ask you to vacate your pitch by 12 noon unless other arrangements are possible and have been made with us.  This allows us to ensure that your pitch is fully prepared for your stay.

We are proud to be able to offer our full facilities to our customers throughout our opening season.  We are able to offer pitches from Easter until the end of October.

Bookings can be made by email, telephone or post. There is also a downlaodable Booking Enquiry Form on the homepage of this website. We will require a deposit when booking.  We look forward to hearing from you!

Our preferred method of payment is by bank transfer (BACS). For alternative methods please contact us.

We attach great importance to the security of you and your outfit in order to ensure that your stay is free from worry.  Access to the sites is by a coded gate and is monitored by CCTV. The owners live on site.

We are very pleased to welcome well behaved pets to our site.  We have had dogs, cats, tortoises and guinea pigs stay with us!  There is a dedicated dog walking and exercise area of two acres adjacent to the sites. We welcome well behaved dogs up to a maximum of three. Exceptions to this may be agreed by prior arrangement. 

Whilst our office is not necessarily manned throughout the day we are always happy to receive your booking at a time convenient to yourselves. If we are not able to answer your call immediately please leave a message and we will endeavour to return your call as soon as possible.

About Us

Our award winning sites are located in a tranquil setting on the outskirts of Deeping St. James. We look forward to welcoming you! Website last updated on 07.05.2024.

Our Contacts

Keal Lodge, Back Lane, Deeping St James, Peterborough, PE6 8RT